Symantec Incentive Scheme
Deployment of incentive scheme for global software giant. CCS prepay has launched a program for the Asia Pacific division of Symantec, for the delivery of open loop branded incentive payment cards to resellers enrolled on their international partner network program. The program has been initiated for resellers within Singapore, Malaysia and Hong Kong and will expand extensively across the rest of Asia Pacific over the next six months. Symantec is the worlds largest anti virus software company and uses a trusted incentive scheme to expand its range of products through third party resellers and distribution channels. The re-loadable prepaid card issued to resellers is designed to allow a simplistic way for points to be redeemed for cash payout onto the cards. The resellers can then use their cards globally whether at ATMs, point of sale locations or on the internet. As a program manager, CCS Prepay will use its existing sub BIN arrangements to co-ordinate the settlement process, card distribution and fulfillment management with one of its trusted and global issuing bank partners. Mark McDonald, Director of CCS Prepay says “Being chosen to manage the scheme for such a significant global brand is an affirmation of the quality of service, simplicity, cost efficiency and scalability of how we design and implement schemes for our clients and partners.” About Symantec Symantec (www.symantec.com) is a global leader in providing security, storage and systems management solutions to help businesses and consumers secure and manage their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries. Symantec Global Services offer deep technical knowledge and expert resources for securing and managing the world’s information. With a staff of 4,000 professionals and an extensive partner network, Symantec Global Services helps customers address information security, availability, storage, and compliance challenges at the endpoint and in complex, multi-platform data center environments.
West African Bank Project
A unified and cost effective platform for Major West African Bank. After a joint presentation between CCS Prepay and its processing partner, Electra Card Services, the executive committee of one of Africa’s largest banking institutions Union bank of Nigeria www.unionbankng.com gave approval of contractual agreements for the implementation of a new issuing payment platform. This initiative was a prelude to a significant marketing strategy to increase market share of the debit card space within the banks region. The new payment platform facilitates additional revenue growth through the deployment of an advanced transaction acquiring and switching EFT infrastructure as well as the provision of local currency debit cards which can be used both domestically and globally. CCS Prepay led by Mark McDonald, Managing Director and Jack Chang co-inventor of the ATM machine and CCS Advisory Business Development Director provided program management and marshalled adjunct resources whilst Electra Card Services provided processing services, payment system infrastructure and implementation resources. The Consortium obtained approval for the bank to become a principal member issuer of Visa International and an affiliate member of MasterCard International, providing the opportunity for its significant card issuing strategy to be finalised. Africa is experiencing a major growth surge as financial institutions in the region are rapidly positioning significant investments, to maximize on new market growth opportunities brought through the demand for electronic payment services in the region and continual strengthening of the internet and ATM backbone across both metropolis and rural areas. About Electra Card Services Ltd Opusspft (http://www.opussoft.com) was founded in 1997, with operations in North America, the Far East and India. Its branded program ElectraCard, led by Electra Card Services Ltd, is a comprehensive debit and credit card management system which handles card-center requirements for debit/ credit cards and provides quick and consistent response time for managing data intensive card-issuing, bill production and authorization requests It supports end-to-end requirements of a credit card center including Card Application Processing, Card Issuance, Online Authorization, Clearing and Settlement, Dispute handling (Chargebacks), Statement Generation, Payment Processing, Payment Follow-up and Customer Care. In acquiring mode, it can also provide the customer with a comprehensive Merchant Management module including settlements and merchant care facilities
European strategy management
Deployment of a European Disbursement Incentive Program. CCS prepay has been chosen by CiEvents to manage the disbursement process for their European incentive program. CiEvents is a fully owned division of Flight Centre Ltd Australia, one of the worlds largest travel groups who are listed on the Australian stock exchange. CiEvents procures contracts to run global customer club incentive programs for their corporate clients. The program is structured some what as a traditional customer club loyalty program where Business Partners are awarded points for selling products against which they can redeem for rewards. Since 1986, CiEvents has specialised in corporate event and conference planning, production and project event management, incentive program conception and loyalty marketing. The card program, set to launch in July 2008, will operate as an open loop gift card program, which will allow the prepaid cards to be issued across a range of international currencies, to suit the location of CiEvents business partners. CCS Prepay will co-ordinate the settlement process, card distribution and fulfillment management with one of its issuing banks. Mark McDonald, Director of CCS Prepay says ‘we are very pleased to have been entrusted by CiEvents to manage their European strategy and are equally excited at having delivered a prepaid solution which will be used by CiEvents partners who are among the market leaders in their respective industry.’ David Cox, Director CiEvents says, ‘the CCS Prepay solution provided flexibility, very good reporting and the ability to provide prepaid cards into hard to target regions in Europe.’ About Flight Centre Flight Centre Limited (www.flightcentre.com) is Australasia’s best known travel agency group and now boasts more than 1500 shops and businesses in nine countries. The company, through its retail and corporate brands, provides a complete travel service for leisure and business travellers in Australia, New Zealand, the United States, Canada, the United Kingdom, South Africa, Hong Kong, India and China. In addition, the company’s corporate travel management network, FCm Travel Solutions, extends to more than 40 other countries through strategic licensing agreements with independent local operators. Flight Centre Limited’s best known and most successful business is the Flight Centre retail travel brand. About CiEvents CiEvents (www.cievents.com.au) is a Flight Centre brand which consists of a relationship marketing division which helps businesses achieve their management and marketing objectives through performance improvement by way of customized incentive marketing, relationship marketing, reward and recognition and customer loyalty programs. Now with offices in Sydney, Melbourne, Brisbane, Auckland and London and Shanghai, CiEvents is rapidly establishing itself as an industry leader globally as well as locally.
IBM Reseller Scheme Growth
Significant growth of prepaid card program for IBM Reseller Cash Redemptions. Almost 24 months after the launch of the IBM Reseller Prepaid Card Cash Redemption program, CCS UK Ltd is pleased to announce that the program has grown from strength to strength with a significant rise in card issuance and loading activity over the course of the last six months. The card program was initially launched in October 2007 as global customer club incentive program structured as a traditional loyalty program where business partners of IBM are awarded points for selling products which they can redeem for rewards. A major segment of the resellers prefer to redeem their points for a cash reward which is then disbursed onto their prepaid card. The initial program launched in 2007 utilised a re-loadable card across four currency platforms (GBP, USD, EUR, AUD). In 2009 due to the demand for payouts across other global territories, the program has grown to incorporate prepaid cards that can also be issued in Swedish Krone and Canadian Dollars and the program now incorporates the addition of a gift card scheme where the card can be reloaded up to a maximum of three times. A major segment of the program’s success is the solution being based on a strong Visa and MasterCard international issuing banking partner whose appetite is mainly for globally orientated disbursement projects rather than being limited to the domestic market of their jurisdiction. About IBM IBM offers a broad range of industry-leading solutions for hardware, software, services, and financing that resellers can incorporate into their product portfolio. In addition, IBM offers PartnerWorld, the IBM Business Partner program designed to deliver valuable benefits to help partners succeed in the marketplace and strengthening the mutual relationship. Business Partners who invest the most in IBM receive higher value benefits and resources. This investment is recognised through three PartnerWorld membership levels – Member, Advanced and Premier. See http://www-200.ibm.com/partnerworld for further details.
Meer Money Transfer
Launch of a Global Program for a UK Money Transfer Services Company. Meer Money Transfer, a UK Money Services Business licensed by HM Customs and Excise has contracted to CCS UK Ltd for the provision of a prepaid card program that will be extended to both its UK and international customer base. A significant portion of Meer Money’s customer base is composed of importers and exporters both within and outside of the UK who have for a long time expressed a desire for prepaid cards in order to simplify the payment of expenses, wages, rebate and paying agent’s commissions. The prepaid card program will also provide an enhanced service proposition to the existing 5000 repeat customers in the UK who use Meer Money Transfer services for remittances from the UK to other emerging markets. The program which will run on a MasterCard platform will go live during the first week of June. About Meer Money Transfer Services Meer Money (www.meermoney.com) is a UK Money Services Business (MSB) Licensed by UK HM Customs and Excise. The company is involved in the remittance sector primarily focusing on the transfer of funds between the United Kingdom and various emerging markets across the Middle East and Asia Pacific. Operating since 2002 the company has built up a stable and loyal customer base contributing to a remittance flow of over 20 – 50 million pounds per month.